People Protecting Places

People Protecting Places is the consumer-facing identity of UNESCO’S World Heritage Center (WHC), a subsidiary of The United Nations focused on preserving natural and cultural resources around the world. Their team in Paris asked us to translate their archive of existing content into an easily consumable and sharable experience for the average user. In turn UNESCO hoped to increase their donations used to protect sites around the world.

Screenshot of UNESCO World Heritage Centre webpage featuring a world map with markers indicating heritage sites and a list of countries with notable heritage locations.
Photo of the Minaret of Jam, a tall, historical Islamic tower with intricate brickwork, set against a blue sky with some clouds and mountains in the background.

The United Nations works hard to protect the over 981 locations it has deemed to be world heritage sites. These are spots all over the globe of significant cultural, historic, and ecological importance. The previous website served as a resource for site administrators, members of the WHC team, and the average Joe interested
in learning more about the world’s most valuable places. 

A screenshot showing two web pages. The left page is from UNESCO with a photo of an ancient tower or minaret against a blue sky, and the right page is an online shoe store featuring desert boots in various colors.
A webpage showing UNESCO World Heritage List with a world map filled with colorful markers indicating heritage sites across the globe. The map is part of the UNESCO website with options to explore different countries and sites.

We looked to product-driven websites like Amazon and Zappos, understanding that each WHC detail page was like a product detail page on popular e-commerce sites that visit each day. The filtered search mechanisms of e-commerce sites also made sense when attempting to provide users with the affordance to organize a large set of WHC sites by any number of filtering options.

E-commerce product pages also proved to be a valuable metaphor in our designs for individual site pages. At first it may seem odd to draw comparisons between a deteriorating cultural landmark and an item you can purchase online with one click. However, we recognized that WHC’s archive of sites was its inventory, and it was our job to sell their stories to consumers. In the end we delivered an experience that curated the best of what WHC had to offer, in an easily consumable and actionable format. 

A gray wall with the words 'DISCOVER EVOLVE INSPIRE' cut out of the metal surface. Pink and yellow sticky notes are arranged around the words with various handwritten notes.
A whiteboard filled with diagrams, handwritten notes, and flowcharts related to website and social media strategies, with a person sitting in front of it.
A diagram on a whiteboard with handwritten blue and green text illustrating the concept of featured posts and cross promotion, including sections labeled 'Places,' 'Blog,' 'People + Partners,' and related topics like success, story, careers, etc.
Website page focused on protecting UNESCO world heritage sites, with various black and white images of natural landscapes and cultural landmarks, including mountains, lakes, and historical sites, along with informational text.
Website page titled "People Protecting Places" with images of natural landscapes such as mountains, lakes, rivers, and plains, along with sample placeholder text and search filters on the left.
Webpage screenshot about Wood Buffalo National Park, featuring a mountain landscape and petroglyphs, with sections for donations, sharing, maps, stats, activities, news, and links.
Screenshot of a webpage titled 'People Protecting Places' with sections about UNESCO World Heritage sites, featuring maps, images, and text about cultural landscapes and archaeological remains in the Bamiyan Valley, with links for donation and sharing on social media.
Screenshot of a web content management system displaying a text editor with a detailed article about Chichen-Itza, including its archaeological significance, tourism importance, and conservation efforts. The interface shows a sidebar with folders for organizing content and sections labeled 'Content', 'SEO', and 'Properties'.
Website homepage for 'People Protecting Places', featuring a logo with colorful handprints, informational sections on world heritage sites like Machu Picchu and Sundarbans, and prompts to donate or share.
Website page for Monarch Butterfly Biosphere Reserve with images of butterflies, a monarch butterfly, and a forested landscape. Contains text about conservation and activities.
Screenshot of a website titled 'People Protecting Places' featuring a waterfall, with options to donate or share and sections listing various locations such as Istanbul, The Wadden Sea, Great Barrier Reef, Rhaetian Railway, Melaka, Copan, and Hoi An.